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    Experience the Next Generation
    Experience the Next Generation

    Join the Beta Program
    Raj Iyer - Project Tango Intro

    video 2:08

    HCL's Next Gen Martech is Coming Up!



    Tango beta

    Team Up and Join the ßetathon!

    Join the Project Tango Betathon challenge and help us build the next generation of martech platform.

    Unlock special access to our latest HCL Unica tools. Join us on 23th January for the reveal of the New HCL Unica - Project Tango

    Raj Iyer - Project Tango Intro

    Unica-Raj Iyer - Project Tango Intro

    Raj Iyer - Project Tango Intro

    Executive Vice President & Portfolio General Manager, Business & Industry Solutions

    Raj Iyer HCLSoftware’s EVP & Portfolio General Manager introduce the New HCL Unica - Project Tango.



    For advanced marketers like yourself, Project Tango is the next evolution of HCL’s composable marketing platform. It offers a secure CDP, comprehensive data strategy, and advanced AI integration all within a modern UI. By connecting deep behavioral data with rich offer metadata and performance insights, it delivers an adaptable solution which will elevate your CX and drive ROI across the full marketing cycle.

    Join us the for the Betathon Announcement

    Beta Program Overview

    What is the HCL Unica Project Tango Beta program?

    Project Tango is the code name that represents the next major evolution of HCL Unica. Project Tango beta is an early access program that provides HCL Unica patrons an opportunity to explore hands-on the features of any upcoming updates to the platform, The next major revamp to the platform(Tango) is scheduled around mid 2025 and the current beta program showcases the features included in this update

    Why is HCL Unica offering this Beta program?

    HCL Unica roadmap has strongly been driven by the voice of its customers and partners. Our patrons have expressed an interest to be more actively involved in the direction, design and evolution of features across our portfolio. Through this program, HCL Unica intends for its patrons to preview/explore our upcoming release features and provide feedback on them proactively prior to its official release.

    What should I expect from the Beta program?

    The Beta program is offered as an early access/preview to select areas of our upcoming GA release and is not the final GA version of the software. As the release is still under development and testing, please be aware not all areas of the product are fully functional and issues may be expected. Participants are requested to review the outlined scope of the beta (see scope section for more information) and restrict their exploration and feedback to the areas in question. While HCL Unica will make every effort to ensure the application is stable and functionality is available end to end, there may be situations and scenarios where it may not be the case and the understanding and cooperation of participants is greatly appreciated.

    How is this Beta program offered?

    The program will be offered starting the 23rd of Jan 2025, and will be on till the General Availability of this Program(to be announced later). Patrons who have signed up for the program, will be given access to a HCL Unica hosted environment to explore hands-on the features in scope.

    Does the Beta program include all the features of the GA release?

    Since the beta program is offered as an early access/preview to select areas of our upcoming GA release, not all features of the GA release will be available in the beta. Features related to deployment, performance, environment stack support and elements that may require 3rd party components will not be covered in the beta. The beta environment has also not been tuned for performance and logging levels are set appropriately to help troubleshoot issues.

    Will there be training offered on the Beta program?

    Yes. There will be a webinar hosted by us on Beta launch/enablement. The webinar will walk the participants through the program and provide a guided tour on the features in scope.In case you missed the webinar, a replay is available here

    Beta Program Scope

    What are the key features/use cases included in the HCL Unica Project Tango Beta program?

    Users will be able to test use cases across varying levels of complexity around the following areas:

    • Realtime Personalization
    • Outbound Messaging
    • Omnichannel Experience
    By using combination of the below capabilities:

    CDP, RTP (Web channel), Journey, Max AI Assistant with Gen AI (Document Search, Content Generation and Analysis and Dashboard Insights), Deliver (Email, Push), Audience/Segment/Offer Central, Dashboards, Workflows.

    Below are some of the Usecases and Marketers Challenges that will be addressed.

    Use Case Description

    Marketers Challenge

    Video Link

    Driving Cross-Sell Revenue and Enhancing Customer Experience

    The “Black Box” Challenge

    Coming Soon!
    Register now for updates

    Cross channel lead nurturing

    The “Omni-channel Offers” Challenge

    Coming Soon!
    Register now for updates

    Real-Time Offsite Remarketing

    The ”Drop Off” challenge

    Coming Soon!
    Register now for updates

    Nurture journey based on full contextual awareness

    The “Real time Streaming Data” Challenge

    Coming Soon!
    Register now for updates

    Improving CX with Scalable Hyper Personalization

    ”The Marketplace” Challenge

    Coming Soon!
    Register now for updates

    Transforming Churn Risks into Loyal Customers

    The “Customer Save” Challenge

    Coming Soon!
    Register now for updates

    Developing Meaningful Customer Experience

    The “Considered Purchase” Challenge

    Coming Soon!
    Register now for updates

    Developing new customers into lifelong advocates

    The “Customer Intent” Challenge

    Coming Soon!
    Register now for updates

    What are the browsers supported for the Beta program?

    HCL Unica Project Tango Beta, will be supported only Chrome, Edge and Safari browsers.

    I missed attending the enablement webinar for the Beta program. Is there a replay available?

    Yes. Replay of the HCL Unica Project Project Tango Beta enablement will be available Here

    Beta Environment Access

    How do I access the Beta environment?

    You can access the HCL Unica Beta Environment here

    However in order to get your user credentials , you need to send an email to unica.beta@hcl-software.com

    with the Subject:
    “Tango Beta Environment Access”,

    with the Email Text:
    “ I accept” & in addition provide the following details
    Your first and last name; company name and country where you are located.
    with the Email Attachment:

    with the Pre-Release Agreement as an attachment to the Email.

    Once you do this, you will be emailed your Credentials for the Tango Beta Environment

    I already participated in the HCL Unica V12 Beta program. Is there anything I need to do differently for accessing the HCL Unica Project Tango Beta program?

    Even if you have previously participated in Unica V12 Beta program, you need to send an email to unica.beta@hcl-software.com
    with the Subject: “Tango Beta Environment Access”,

    with the Email Text “ I accept” & with the Pre-Release Agreement as an attachment to the Email.

    Once you do this, you will be emailed your Login ID for the Tango Beta Environment

    Please make sure to clear your browser cache before you access the Beta environment.

    I am an internal HCL Beta participant. How do I request credentials for accessing the Beta environment?

    If you have previously participated in the HCL Unica Beta program, you can continue to access the Beta environment with your existing user ID (however a password may be given to you and you may need to Reset it during first login). If this is your first time participating in the Beta program, please follow these instructions:

    Look up your login credentials for the Beta environment.

    1. If your credentials are not listed, please request access via email to unica.beta@hcl-softtware.com with the subject "HCL Unica Beta Environment Access"

    Can I access the Beta environment anytime?

    Yes. HCL Unica will make every effort to keep the beta environment available 24x7 during the course of the beta program. If you have any issues accessing the environment, please notify us at unica.beta@hcl-software.com with the subject "Tango Beta Environment Availability" and our support team will assist you on the issue. Please note that support on weekends may be limited.

    I am having issues accessing the Beta environment. What should I do?

    You may please notify us at unica.beta@hcl-software.com with the subject "Tango Beta Environment Access" and our support team will assist you on the issue. Please note that support on weekends may be limited.

    Beta Program Testing & Feedback

    Are there any best practices to be followed during the Beta program?

    HCL Unica recommends participants follow these suggested best practices to get the best out of this program:

    1. Since this is a shared environment, organize your work in the application into folders as and when applicable.
    2. Choose folder names that are easy to search,access and reflect your usage. In case of privacy concerns, use generic names (For example: customer_1234).
    3. When testing email/SMS please configure your target audience judiciously to ensure there is no spamming. Refer to the relevant videos for more details.
    4. Confine your exploration to features outlined in the scope of the Beta and provide feedback related to it.
    5. In case of any issues with the environment, please email to unica.beta@hcl-software.com for support.

    We currently have a HCL Unica deployment. Is there anything I need to be aware of when switching between the HCL Unica Project Tango Beta environment and my current HCL Unica deployment?

    We recommend clearing your browser cache on Google Chrome when accessing different HCL Unica versions (Beta and your current deployment of HCL Unica)

    How do I provide feedback on a specific feature or function included in the Beta?

    We have created a BetaFeedback Portal where you can easily and quickie provide detailed feedback on your testing and your needs. Feedback can be provided on various categories like: Reporting Defects, Raising Questions, Requesting New Features, Reporting Access Issues and others.
    Ask us about TSE
    Let’s talk

    Ready to Influence the Next HCL Unica Release ?

    Don’t just wait for innovation—be a part of it. Join our exclusive beta program and influence the direction of the HCL Unica Tango Release

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